Z Gallerie Credit Card Latest Bill Pay – Online Login

How do I check the status of my order?

You can quickly verify how your purchase by clicking”My Account link that is located at the top of each page on our website.

You’ll require your email address registered with ZGallery.com and password to view the status of your order. If you place an order on ZGallerie.com you will receive an order confirmation email immediately, which will contain your order number and a summary.

If you do not have your order number please refer to your e-mail confirmation or send us an email at customerservice@zgallerie.com. You can also reach us by calling toll-free 424.999.4626.

Check with the Customer Support for the regular and seasonal business times.

What do you charge for shipping and handling?

The cost of shipping and handling depends on the dollar value of your purchase and what shipping methods you choose. Certain products, such as Art and Mirrors will have an additional shipping cost. Other shipping charges won’t be applicable to these products. If the item is temporarily out of stock the total handling and shipping charges could become automatically adjusted to be charged when the item is delivered. Check out our shipping rates for details on the amount of shipping and other details.

How do I return an item?

If you would like to return your item or exchange it, comply with these steps:

1. If you wish to return or exchange an item purchased for Accessory, fill in all the information required on the Return/Exchange Form found on the reverse of the original invoice for packaging.
2. Please provide the reason for the return and what action we can do. For instance, if you have changed your mind and would like to exchange your item Please let us know what you’d like to replace it with by providing the SKU, description of the product and price of the replacement item.
3. Seal and pack your return safely inside the original box If possible. Include the Return/Exchange form you completed completely. All packages must be returned in a timely manner. We recommend that you to insure your packages. Z Gallerie is not able to accept C.O.D. delivery.
4. If you have any questions regarding furniture purchases you can refer to the Furniture Return Exchange Policy, or contact the Customer Service toll-free at 1.800.358.8288.

Note: Seasonal, holiday or sale merchandise: Products that have prices that end with 9 are final sales and are not returnable or exchanged. Because of the seasonal nature of some products Christmas merchandise can’t be exchanged or returned after the the holiday date is over.

Send the package:
Z Gallerie
Attn: Return Center
1855 West 139th Street
Gardena, CA 90249

Is it safe to use my credit card online?

Yes. When you make an order through our website and pay with a credit card, your credit card (or other payment) data is secured by Secure Sockets Layer (SSL) which is a high-tech system that encrypts your personal data as it travels across the Internet. For more details about this, and other ways we secure your information, please read our privacy policy.

What do I need to pick up my order?

Always be patient and wait to receive the “ready to pick-up” email confirmation prior to taking your order to pick up. If you arrive at the pick-up location, inform an associate. You’ll need a government-issued ID, the credit card that you used to purchase the item as well as the “ready to pick-up” email confirmation.

Can someone else pick up my order?

Contact the store for your name and the address of someone who will be picking up your order. The person who picks up your order must show their “ready to pick-up” email confirmation, and also have an acceptable photo ID.

How do I join the Design Trade Program and what supporting documents are needed?

There are many options to apply.
Any one of the Z Gallerie stores.
Through Our Design Trade Program page. Once an application is completed and processed, an automated confirmation by a computer that includes further instructions on how to complete the application process is sent to you.